Prithvi's expertise in Service Quality Management

Expertise in SQM: Prithvi’s Service Quality Management (SQM) solution assures proactive monitoring of the service quality such as availability to the customer. SQM solution helps in correlating Service impacts based on network data there by finding the root cause for the service failure (e.g. congestion) which are not necessarily detected or appropriately prioritized in NMS systems.

This solution helps fix the issues that impact Services and potentially SLAs with end customers proactively.

Prithvi offers following services in the SQM:

• End-to-End SQM design and solution implementation. This includes recommending the right probes if existing management products doesn’t have the capability to provide the relevant performance counters/metrics that accurately measure the service parameter and making it better measurable
• Product Engineering/Management
• Mediation development
• System Integration with other OSS/BSS Systems